Refund Policy

Last Updated: June 2026

General Policy

Due to the nature of digital services, refunds are not guaranteed.

Eligible Refund Cases

Refunds may be considered if:

  • Service cannot be delivered
  • Technical issues prevent fulfillment
  • Duplicate payments occur

Non-Refundable Cases

Refunds will not be provided for:

  • Completed services
  • User mistakes
  • Incorrect information submitted by customers

Processing Time

Approved refunds may take 5–10 business days.

Contact

 

smmrocketly@gmail.com